[Playbook]
HOW TO PRODUCTIZE
SERVICES DELIVERY
What are productized offerings?
A Services or Success Package brings together a range of services to help the customer realize value from your product. Services usually include professional services, training, customer success and technical support.
What's included:
- What is the role of Professional Services in Saas?
- What are service packages?
- Why should you productize service packages?
- Benefits to you and your customers
- The Precursive Productization Toolkit
- and more industry expert insights!
"The mission for a modern services organization is how can we maximize ARR without losing money. Repeatable services delivery in the form of well-structured packages increases the likelihood of success and in turn ARR growth. But if you don’t know your margin, how do you know if you are losing money?”
- Peter Lyon
/ VP Global CS, Poppulo
BENEFITS OF PRODUCTIZING SERVICES PACKAGES
EASIER TO SELL
Easier to communicate the value of the services offering for sales.
CUSTOMER COLLABORATION
Outcomes oriented packages keep customers more engaged with faster time-to-value.
PREDICTABLE REVENUE
Predictable revenue associated with customer segmentation makes for accurate forecasting.